Easter Bunnys’ Frequently Asked Questions If you are not clear on any parts of this site you’ll find your answers here
Who can order a Letter from the Easter Bunny? Our Letter from Easter Bunny Program is open to residents of Australia and it’s Territories and New Zealand only at this time.
Why do you charge so much to post a letter? There is a lot of work behind what appears to be a simple letter. Apart from Stationery costs you have to consider the expense of postage and shipping of your Letter from the Easter Bunny starting with compiling, printing, envelope stuffing, hand addressing and pre-stamping. In addition we incur fees processing cheques and Money Orders. Then, of course, Easter Bunny has to stock his pantry too! Our prices are half those available in the USA and when you consider the enjoyment your special person gains from receiving their unique letter from the Easter Bunny you have to agree that the price is well worth the effort.
Do you guarantee delivery of my Letter from the Easter Bunny ? Easter Bunny Online strives to ensure that every Letter from Easter Bunny reaches it’s correct destination and we start by reminding you to double check your order submission as a first step. We mail letters every Wednesday and Friday. From that point on you must agree to release us from any liability nor will we accept any liability for undelivered product. If we were to guarantee delivery of a standard letter we would be doing something Australia Post don’t do.
Is there any way to guarantee delivery? Most certainly! For an additional fee of $ 2.80 per letter we will despatch by Australia Post Registered Mail. The addressee must be an adult and you will have to sign for delivery at your local Post Office. We can also send via Next Day Delivery
Will my Letter from Easter Bunny reach the correct special person ? Our databases containing your special persons’ information are stringently checked over and over to ensure the right information is inserted into every letter prior to placing into the correct envelope.
Are my details supplied to you secure ? This we can guarantee - Credit Card transactions are via a 100% secure portal [PayMate] and to prove our point, payment requests via other methods give our customers OUR details. Furthermore Easter Bunny Online assures every customer that the personal information passed onto us during the ordering processes of your Letter from the Easter Bunny will not be passed onto any third party. This includes your Email address as we, like you, despise Spamming!
I purchased a Letter from Santa from your associate SantaOnline already and am thrilled! Can you remind me about Easter Bunny Online next year? We certainly can ... Anyone can sign up for EBs’ Newsletter to be reminded well before time to get your Letter from Easter Bunny organised for the ensuing Easter. Keep in mind that we can process your letters throughout the year and you can always keep them hidden away until the mail near Easter. Subscriptions to EBs’ Newsletter may be made via the link below.